DysTech has extensive and exceptional qualifications in Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM), specifically Peoplesoft (HR/Financials), Oracle (HR/Financials), SAP, Siebel, Clarify, and Remedy. By leveraging its ERP/CRM corporate, commercial, and public sector best practices, DysTech is currently supporting the Department of Defense, Department of Education, Department of Treasury, Federal Housing Authority, and others.
DysTech recognizes the needs of its ERP/CRM clients are unique and require the expertise of a talented and experienced team dedicated to their concerns. DysTech is supported by an aggressively growing team of ERP/CRM subject matter experts dedicated to improving the operational health of its clients.
DysTech’s end-to-end ERP/CRM solutions enable us to assist our clients with everything from strategy management and planning, ERP/CRM software package selection, and application development and customization to customer self-service solutions. Our goal is to offer complete customer satisfaction and by providing a whole team of experienced resources, we are able to provide a single-vendor solution to ease your IT management responsibilities and challenges.
Having said that, DysTech’s view is pretty simple; an ERP system allows you to integrate engineering, customer service, planning, materials, manufacturing, finance, and human resources across a single facility or across multiple locations. CRM systems help you track and manage your customer relations.
Examples of projects we are currently working with in the ERP and CRM area;
Implementation projects
- Customization (system development) to ensure that the new system is supporting (and tracking) existing business processes
- Provide functional and technical expertise
- Map out business processes
- Preparation of training material
Maximize the use of existing ERP and CRM systems
- Minimize manual data entry
- Streamline business processes
- Ensure data accuracy
- System integration with other system (for example process control systems)